A customer touchpoint is defined as any way that you “touch” a customer or potential customer during the entire relationship lifecycle with your business. While this may seem like just another term for internal customer service processes, it is actually much more.
S corporation, C corporation, Limited Partnership, or LLC--choosing a business entity structure can be daunting and a bit overwhelming. Read more
Should your small business advertise? Many people assume that marketing and advertising are the same thing, but they are not.
Rieva Lesonsky, CEO of GrowBiz Media, shares 4 tips for making sure your business gets found on the internet. Read more